Tanay Tandon

What did Tanay teach us?

1. 01

   Starting with the hardest problem builds better founders. Tanay chose FDA-regulated hardware diagnostics for his first startup without prior experience, which prepared him for future challenges.

2. 02

   The real bottleneck in healthcare is administrative tasks, not clinical care. Tanay realized the biggest inefficiencies were in billing and documentation, leading him to focus on back-office automation.

3. 03

   Point solutions will lose to integrated platforms. Standalone AI tools in healthcare will struggle because healthcare data is too fragmented, favoring tools connected to the full patient and billing context.

4. 04

   Trust and context matter more than a model's raw capability. Commure achieves high automation by integrating deeply with patient and billing data, providing full context that standalone AI solutions lack.

5. 05

   Charge only when the customer sees a return on investment. Commure delays charging health systems until measurable results are demonstrated, which builds trust and creates long-term advocates.

6. 06

   Partner with existing systems instead of trying to replace them. Commure works with EMRs like Epic rather than competing, filling gaps in specialized workflows and back-office integration.

Read the full write-up on Substack.